Word Quest - Terms of Service

Please read these Terms of Service ("Terms") carefully before using Word Quest (the "App"), developed by KENSTACK COMPANY LIMITED ("we", "us", or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.

1. Acceptance of Terms and Age Requirement

By using the App, you confirm that you have read, understood, and agreed to these Terms and our Privacy Policy, which is incorporated into these Terms by reference.

Age Requirement: You must be at least 13 years of age to use this App (or the applicable age of digital consent in your jurisdiction, for example 16 in certain EU/EEA countries). By using the App, you represent and warrant that you meet this requirement. If you do not meet this requirement, you must not access or use the App.

2. License to Use the App

We grant you a personal, non-exclusive, non-transferable, revocable, limited license to use the App for your personal, non-commercial entertainment purposes only. The App is licensed to you, not sold.

You agree not to:

• Reverse engineer, decompile, or disassemble the App, except to the extent expressly permitted by applicable law (for example as required for interoperability).
• Use cheats, automated scripts, bots, exploits, or unauthorized third-party tools that interact with or manipulate the App.
• Copy, modify, adapt, translate, create derivative works based upon, distribute, publicly perform, publicly display, or otherwise exploit the App or its content, in whole or in part, except as allowed by applicable law.
• Sublicense, sell, resell, transfer, assign, or commercialize the App or any portion thereof without our prior written consent.

3. Intellectual Property

All content in the App — including but not limited to source code, object code, graphics, animations, sound effects, music where applicable, game mechanics, puzzles, text, user interface design, and visual assets — is owned by KENSTACK COMPANY LIMITED or our licensors and is protected by applicable intellectual property laws of Vietnam and international treaties.

No rights are granted to you other than the limited license described in Section 2.

4. Virtual Currency, Hints, and In-Game Items

The App includes virtual items such as gold, diamonds, hints, and similar gameplay aids (collectively, "Virtual Items"). These Virtual Items:

• Have no real-world monetary value except where you complete a real purchase through an authorized store when (and if) we enable platform billing.
• Are stored locally on your device in the current version of the App and may be permanently lost if you uninstall the App, clear App data, or lose your device unless we introduce cloud saves in a future version.
• Are not transferable between devices, accounts, or users unless we expressly support such a feature.
• Are provided under a revocable license — we reserve the right to modify game balance, limits, or Virtual Items with or without notice, without liability to you, except where prohibited by law.

Shop and pricing UI: The App may display prices or offers (including references to rewarded video ads). Unless real payment or ad mediation is enabled in the store build you download, such interactions may be simulated for development or demonstration. When real payments or ads are enabled, they will be governed by Section 5 and/or platform rules and we will update these Terms and the Privacy Policy as needed.

5. In-App Purchases (Future)

The current version of the App may offer optional in-app purchases (e.g., Gold packages). If applicable:

• All purchases are final and non-refundable except as required by applicable law or Google Play's refund policies.
• Purchases are processed by Google Play Billing and are subject to Google's Terms of Service.
• We do not store your payment information.

6. Updates, Maintenance, and Remote Configuration

We may use Firebase Remote Config and similar mechanisms to:

• Put the App into maintenance mode or show operational messages.
• Prompt you to install required or optional updates.
• Require acknowledgment of an updated terms version before continuing.

You agree that continued use after accepting updated terms, or after installing required updates where applicable, constitutes agreement to the current Terms and Privacy Policy.

7. Privacy

Our collection and use of information are described in the Privacy Policy, including use of Firebase Analytics, Crashlytics, and Remote Config in release builds, local storage of game data, and third-party image/font requests.

8. Disclaimers of Warranties

The App is provided on an "as is" and "as available" basis without warranties of any kind.

To the fullest extent permitted by applicable law, KENSTACK COMPANY LIMITED expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
• Warranties that the App will be uninterrupted, error-free, secure, or free of viruses or harmful components.
• Warranties regarding the accuracy or completeness of any content in the App (including dictionary or educational text).

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall KENSTACK COMPANY LIMITED, its officers, directors, employees, shareholders, or agents be liable for any:

• Indirect, incidental, special, consequential, exemplary, or punitive damages;
• Loss of profits, revenue, data, goodwill, or other intangible losses;

Arising out of or related to your access to or use of (or inability to access or use) the App, including loss of local game data or virtual items, even if we have been advised of the possibility of such damages.

Aggregate cap: In no event shall our total cumulative liability to you for all claims arising out of or relating to these Terms or the App exceed the greater of: (A) the total amount you actually paid to us for the App or in-app purchases in the twelve (12) months immediately preceding the claim, or (B) USD $1.00 (one United States dollar).

Your sole and exclusive remedy for dissatisfaction with the App is to stop using it and uninstall it from your device.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

10. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Socialist Republic of Vietnam, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms or the App shall be submitted to the exclusive jurisdiction of the competent courts of Da Nang City, Vietnam.

Nothing in this section prevents either party from seeking urgent injunctive or other equitable relief in any court of competent jurisdiction.

11. Changes to Terms

We may update these Terms at any time. When we make material changes, we will update the "Last Updated" date at the top of this document. We may also use in-App prompts (including Remote Config–driven terms version checks) to notify you. Your continued use of the App after any such update constitutes your acceptance of the revised Terms where permitted by law.

We encourage you to review these Terms periodically.

12. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable. The remaining provisions shall continue in full force and effect.

13. Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and KENSTACK COMPANY LIMITED with respect to the App and supersede all prior agreements, representations, and understandings of any kind regarding the subject matter hereof.

14. Contact

If you have any questions about these Terms, please contact us:

KENSTACK COMPANY LIMITED
Email: ken@kenstack.io
Website: https://kenstack.io/
Address: 85/25 Le Van Huu, My An Ward, Da Nang 550000, Vietnam